User feedback plays a crucial role in evaluating generative AI models, especially in interactive applications such as chatbots or AI-assisted content creation.
- Engagement Metrics: conversational AI, how engaged are users? Are they satisfied with the responses or interaction flow?
- Subjective Evaluation: Collecting human feedback through surveys or user testing, where users rate the quality, creativity, and usefulness of the generated outputs.
- Task Success Rate: In interactive systems, how often does the AI achieve the desired outcome for a given user task (e.g., providing useful recommendations, answering questions correctly)?
