About Knowell BPO

Knowell BPO, a leader in data analytics outsourcing, has been transforming data into actionable insights since 2006.

Our Mission

To empower businesses through data, delivering insights that lead to smarter decisions and sustainable growth.

Why Choose Knowell BPO?

  • Expertise in data science and analytics.
  • Proven track record since 2006.
  • Focus on client satisfaction.

Meet the Team

Team Member 1

JOHN PAUL WATENYA

Chief Executive Officer (CEO) and Fouder

Strategic leadership and overall business direction

Team Member 1

WILSON MUTHII

Chief Operating Officer (COO)

Operational oversight across global locations.

Team Member 1

MICHAEL AMATTA

Chief Technology Officer (CTO)

Technology infrastructure and innovation.

Team Member 1

HUSSEIN ADAN

Global Operations Manager

Coordination across international branches.

Team Member 1

LINDIWE JANET

Quality Assurance Manager

Ensures service standards and process improvements.

Team Member 2

Mercy Muoki

Client Relationship Manager

Oversees key accounts and ensures client satisfaction.

Team Member 2

Victoria Muithya

Software Engineer

Designs, develops, tests, and maintains software applications and systems within ICT.

Team Member 1

Zara Aisha

Marketing Manager

Drives branding and client acquisition strategies.

Team Member 1

Haji Ibrahim

Business Development

Identifies new markets and builds partnerships.

Team Member 1

Joe Ping

AI/Automation Specialist

Implements automation for repetitive tasks.

Team Member 1

Luna Mia

Multilingual Agents

Provide support in diverse languages for global customers.

Team Member 1

Nia Achieng

Global Customer Experience

Enhances user satisfaction through journey mapping

Our Values

  • Client-centric approach
  • Innovation
  • Transparency
  • Excellence